Welcome to imgtoexcel.com (“imgtoexcel,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it. This Privacy Policy explains what data we collect, why we collect it, how we use and share it, and the choices you have when using our website, web app, and related features (collectively, the “Services”). By using the Services, you agree to this Policy.

1. Information We Collect

We collect data to operate, maintain, and improve the Services. Data may be Personal Data (identifies you) or Non-Personal Data (cannot reasonably identify you).

A) Information You Provide

  • Account Details: Email, display name, preferred language. If you sign in with Google/Facebook, we request your consent to access basic profile info; you can revoke access in your social account settings at any time.

  • Payment (if applicable): Payment details are processed by third-party payment processors; we do not store full card details.

  • User Content: Images/documents containing tables you upload for conversion (e.g., to Excel/CSV).

  • Support/Contact: Information you submit via contact forms, chat, or email.

B) Information Collected Automatically

  • Logs & Usage: IP address, browser type/settings, device/OS, timestamps, and language to analyze performance, diagnose issues, and prevent abuse.

  • Device Info: Hardware/software data and unique identifiers.

  • Approximate Location: Inferred from your IP address.

  • Cookies & Similar Tech: Used to run the Service, remember preferences, and understand usage (see Cookies below).

About uploads: By default, we process files temporarily to perform conversion and may keep short-lived cached copies to recover from errors and improve quality. You can request earlier deletion (see Your Rights).

2. How We Use Your Information

We use data for legitimate business purposes, including to:

  • Provide & Operate the Services: Authenticate users, process transactions, perform file conversions, and maintain functionality.

  • Support & Communications: Respond to requests, send operational notices and service updates.

  • Improve & Secure: Analyze usage to enhance OCR quality and performance; detect, prevent, and investigate fraud/abuse.

  • Marketing (limited): Send product updates or promotions about imgtoexcel (you can unsubscribe at any time).

  • Legal & Safety: Enforce our Terms, comply with legal obligations, and protect the rights, property, and safety of users and the public.

Legal bases (EEA): performance of a contract, legitimate interests, consent (where applicable), and compliance with legal obligations.

3. How We Share Information

We do not sell or rent your Personal Data. We share data only in these cases:

  • Service Providers: Hosting, storage, analytics, support, email delivery, and payment processors that act under our instructions and appropriate data-processing terms.

  • With Your Consent: When you explicitly authorize sharing.

  • Legal/Protection: To comply with law or lawful requests, protect users/the public, or investigate violations.

  • Business Transfers: In a merger, acquisition, bankruptcy, or asset sale, data may be transferred under this Policy.

4. Cookies and Similar Technologies

We use:

  • Strictly Necessary Cookies: Security, session, load balancing.

  • Functional Cookies: Remember preferences.

  • Analytics Cookies: Understand usage to improve experience.

  • (Optional) Marketing Measurement: Measure the effectiveness of imgtoexcel’s own campaigns.

You can manage or disable cookies in your browser settings. Some features may not function optimally if cookies are disabled.

Do Not Track (DNT): At this time, we do not respond to DNT signals.

5. Security, Storage, and Retention

  • Security: We use reasonable technical and organizational safeguards (e.g., SSL/TLS in transit, access controls at rest). No method of transmission or storage is 100% secure; you accept the inherent risks of internet transmission.

  • International Processing: Your data may be processed and stored in the United States and other countries where we or our providers operate. By using the Services, you consent to such transfers in accordance with applicable law.

  • Retention: We keep Personal Data only as long as necessary for the purposes described and to meet legal obligations (e.g., tax/audit, fraud prevention).

  • Deletion: You may request deletion of your Personal Data; we will comply subject to legal/contractual obligations and legitimate interests (see Your Rights).

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your Personal Data and to data portability.

  • Email Preferences: Unsubscribe from promotional emails via the link in any message. You will still receive essential transactional emails.

  • Access/Deletion Requests: Contact us using the details below.

7. EEA/UK Users (GDPR)

If you are in the EEA/UK, you have the rights listed above and may also:

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with your local supervisory authority.

Our typical legal bases: contract, legitimate interests, consent, and legal obligation.

8. California Privacy (CalOPPA/CCPA)

We post this Policy, allow anonymous visits to public pages, and provide contact details. If the CCPA/CPRA applies, California residents may request details about collection, use, and disclosure, and (where applicable) exercise rights to know, delete, correct, or limit use of sensitive data. We do not sell Personal Data.

9. Children’s Privacy (COPPA)

The Services are not directed to children under 13. We do not knowingly collect data from children under 13. If we learn we have done so, we will delete it.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this one. Review those policies before sharing information.

11. Changes to This Policy

We may update this Policy to reflect legal, technical, or business developments. If changes materially affect your rights, we will provide prominent notice (e.g., on-site banner or email). Your continued use of the Services after the effective date means you accept the revised Policy.

12. Contact Us

If you have questions or want to exercise your privacy rights, contact us at: contact@jpgtoexcelconverter.com

Optional implementation tips (not shown on the live page)

  • Link this Policy in the footer and onboarding screens; host at /privacy-policy.

  • Provide a lightweight cookie banner with choices (Essential / Analytics / Marketing).

  • If you auto-delete uploads (e.g., after 24–72 hours), add that detail explicitly under Retention.

  • Keep a changelog and update the Last updated date whenever the text changes.